Customer Service
Returns & Exchanges
We want you to feel confident when shopping with Ivellora. If your item is eligible, please contact us within the return window after receiving your order.
Return Condition
Returned items must be unworn, unwashed, unaltered, and in original condition with tags and packaging attached.
Non-Returnable Items
Customized, altered, worn, damaged, or final sale items may not be eligible for return or exchange.
How to Start
Contact our customer service team with your order number and reason for return. We will review your request and provide further instructions.